Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in is from 15:00 and check-out is by 11:00.

Question 2

What if we arrive late or very early?

Accepted Answer

Please let us know your arrival time in advance. Reception hours may vary, but there is always a member of our team on site. Early check-in / late check-out may be possible depending on availability.

Question 3

Do you offer online check-in?

Accepted Answer

Yes — online check-in is available and can help you save time on arrival.

Question 4

Can you store our luggage before check-in or after check-out?

Accepted Answer

Yes — luggage storage is available.

Question 5

Where is breakfast served and what time? Can I add breakfast if it’s not included in my booking?

Accepted Answer

Breakfast is served at the pool bar area (table service) daily from 08:00 to 11:30. If breakfast is not included in your booking, you can add it for €15 per person, per day.

Question 6

What is included in breakfast?

Accepted Answer

Our continental breakfast includes Greek yogurt, a hard-boiled egg, cheese, one savory pastry, one sweet pastry, a pancake, a bread roll, fresh fruit salad, fresh orange juice, coffee and tea. Jams, honey, butter, muesli and cornflakes are also available.

Question 7

Do you offer room service?

Accepted Answer

We can bring drinks and snacks to your room. Breakfast room service is also available upon request.

Question 8

What are the pool and bar hours?

Accepted Answer

The pool is open daily from 11:30 to 20:30. The pool bar is open daily from 08:00 to 22:30.

Question 9

Do you provide pool / beach towels?

Accepted Answer

Yes — towels are provided free of charge for our guests. They can also be used at the beach and are changed daily.

Question 10

Do you offer food at the hotel?

Accepted Answer

We serve snacks, cocktails and drinks at the pool bar. We also cooperate with selected partner restaurants and can arrange food service at the pool bar from 13:00 to 22:00.

Question 11

Do you have Wi-Fi? Is it free?

Accepted Answer

Yes — free Wi-Fi is available.

Question 12

Is there a kettle / coffee / tea in the room?

Accepted Answer

Yes — a kettle and coffee/tea facilities are available.

Question 13

Do you have a hairdryer and a safe in the room?

Accepted Answer

Yes — all rooms include a hairdryer and a safe.

Question 14

Do you have an iron / ironing board or electricity adapters?

Accepted Answer

Yes — available upon request.

Question 15

Do you provide a baby cot?

Accepted Answer

Yes — a baby cot is available free of charge upon request (subject to availability).

Question 16

Do all rooms have a kitchenette?

Accepted Answer

Yes — all rooms include a small kitchenette suitable for preparing simple meals and light snacks.

Question 17

How often are towels and bed linen changed?

Accepted Answer

Towels are changed daily. Bed linen are changed every second day. If you would like an extra change, please let us know.

Question 18

Which room types have sea view?

Accepted Answer

Sea views are available in Superior Studios Sea View, Junior Suites Sea View, Suite Side Sea View and Suite Sea View. Basic Studios, Standard Studios and Junior Suites do not have sea view and feature a small courtyard/patio area.

Question 19

How far is Mykonos Town and Ornos?

Accepted Answer

Mykonos Town is approximately 4.5 km away and Ornos is approximately 2 km away.

Question 20

What is nearby within walking distance?

Accepted Answer

There are restaurants within walking distance. A mini market is approximately 150 meters away.

Question 21

Is there a bus stop near the hotel? How does the route work?

Accepted Answer

Is there a bus stop near the hotel? How does the route work?A: Yes — the bus stop is just outside the hotel. Tickets cost €2 per person, per trip and are purchased on the bus (cash only). The route connects Mykonos Town (Fabrika main station) with Ornos and Agios Ioannis. Buses usually run every hour and more frequently during peak times.

Question 22

Do we need to rent a car or a scooter to get around?

Accepted Answer

Not necessarily, but it can be very convenient if you plan to explore different beaches and parts of the island. If you would like to rent a car or a scooter, we can help arrange it upon request. Otherwise, the bus and the water taxi (from Ornos) are good options.

Question 23

Is there a water taxi option?

Accepted Answer

Yes — during the summer season, the water taxi is a great option for “beach hopping” along the south coast (availability depends on season and weather).

Question 24

Which beaches are closest to the hotel?

Accepted Answer

Agios Ioannis Beach is about 200 meters away. It is organized with sunbeds and umbrellas managed by the beachfront restaurants (prices may vary). Kapari Beach is about 900 meters away, not organized and with no restaurants — ideal for a beautiful sunset.

Question 25

Can you help arrange excursions (e.g., Delos)?

Accepted Answer

Yes — we can help arrange a visit to Delos (guided or independent). You may also combine it with a cruise (e.g., including Rhenia with BBQ). Please contact us in advance for more details.

FAQ